Waxing Claims

Many salons and therapists offer waxing treatments as a standard service nowadays. These include waxing of eyebrows, lip, legs, chin and bikini area to name a few.

You may think that advanced treatments are more likely to result in injuries but unfortunately claims resulting from waxing treatments are much more common and are often settled at very high amounts.

We have seen an eyebrow waxing injury that has resulted in a payment of £8,250. This was £6,450 paid in damages and a further £1,800 for legal costs.  Following the eyebrow wax our insured’s client suffered a graze and she was due to go to her daughter’s wedding the next day. Not only did the claimant suffer an injury but this also impacted on a very special occasion. The client claimed that the therapist didn’t explain the potential risks or reactions of the treatment.

Any claim can damage your reputation and cause you a great deal of stress. That’s why it is important to take your time with waxing treatments, carry out a full consultation with your client and check for contra indications as well as providing full aftercare advice. Make sure you read your insurance policy wording and follow all relevant terms and conditions on there, and in the event of a claim you should be covered so at least the costs of it won’t be an added worry.

At Professional Beauty Direct we tell you to follow your training and any manufacturer’s guidance on the products you’re using. If you trained in waxing a long time ago, it might be worth considering updating your skills with refresher training.

An investment into your training today may be a small price to pay to avoid a claim in the future.

17/06/2022