About Us

Here at Professional Beauty Direct, we’re a small very friendly team based in a little office in West Malling in Kent, so by no means a large impersonal call center. You should be able to speak to the same person the whole way through your policy life cycle, subject to staff holidays of course! We love building relationships with our clients and helping them with any queries they have along the way, be it insurance, treatment or training issues. We are always here to help.


We pride ourselves in completely understanding your business needs and treatment needs, whether you work mobile, from home, rent a space within a salon or own your own salon. We have a dedicated team with specialist knowledge in the beauty industry and our mission is to make your insurance process as easy as possible. Let’s face it, insurance will never be fun but as it is a necessity we can make the process simple for you. We all know there isn’t anything more frustrating than dealing with someone who doesn’t understand you or your business!


Our policies are specifically tailored to meet the beauty, hair and nail industry’s demands and we always listen to our customers and listen to what they want. We’ll help to protect and develop your business too, and whenever you require it, we will provide you with all the advice and support that you need!


What really matters to us is ensuring that our customers don’t dread arranging their insurance or worry whether they have the right cover in place, which is why our insurance policies are completely fuss and stress free. We will always put our customers needs first and take pride in helping them grow along the way. There isn’t anything more fulfilling than helping our customers protect and achieve their dreams!


Have you ever dreamed of teaching what you love? Whether you're an experienced MUA, lash artist, nail technician, hairdresser, or a dedicated holistic therapist, we can help you to elevate your career to new heights. Becoming an accredited trainer is more affordable than you might imagine. With our reputable name supporting you, you can significantly enhance the quality of your courses and provide your students with qualifications they can trust. If you are a training school or provider and want your courses to be accredited by Professional Beauty Direct, please contact us for more details. Or if you’re looking to train in a new treatment, click here to view our PBD Accredited Training Schools and Academies.

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